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Jun 29
2010
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The summer heat had set in and the sun was high in the sky. The clock had just struck noon when the idea to take a quick break flashed across my mind.
I had just finished the morning rush of patients for ultrasound.
Standing up from my chair, I told my secretary of my intention.
Receptionist entered to announce another patient from Germany with renal colic.
Considering his acute problem, I did not deem fit to delay the scan.
As the patient entered ultrasound suite, he glanced at me with a puzzled look.
The nurse draped a sheet on him and I started to take up the transducer when he suddenly sat up.
“Can you do an ultrasound examination?”
I was startled at his question and completely taken aback. Neither did I comprehend the reason for such a question nor could I justify it.
Here I was, having done more than 60,000 scans of all kinds in my career, faced with such a question.
It was as if my profession was laughing at me. I could very clearly visualize Mr. Rumack with a grim smile on his face and Mr. Cosgrove having a hearty laugh!
My mind was clouded with so many thoughts ‘criss-crossing’ all over as I fumbled for words.
Seeing my confusion, the patient apologetically remarked –
“I didn’t mean to upset you.”
But the harm had already been done.
What could salvage me now?
I gathered some courage and politely replied – “It’s not about whether I can do something or not, but how well can I do it?”
Speaking in the same vein I said “I can assure you that I can do a ‘good’ ultrasound scan for you.”
Confused by my answer, he asked –“What do you mean by a ‘good’ ultrasound?”
I was bewildered by his inquisitiveness and as if his argumentative abilities were having an overbearing effect on me.
I myself had never pondered on what constitutes a ‘good’ scan? Does it mean getting the right diagnosis or getting clear images or both?
Or is it just ‘ironing-with-the-probe’ to satisfy the patient!!
I reflected on those patients in the past who had returned back to me carrying box of sweets or some gifts because I had done a ‘good’ scan for them. In those moments, I had just felt happy with myself and had enjoyed the transient glory then, without thinking as to what I had done to deserve all this. I had just done my job, and that’s it.
And as if I had ever done a ‘bad’ scan on any patient?
Often the correct diagnosis is elusive, and we end up jotting down a whole list of probable differential diagnosis. Does that constitute a ‘bad’ scan? I don’t know.
Ultrasound has always been a tool for me to establish a ‘cause-and-effect’ relationship. I have always tried to look beyond what is apparent as often we would find the real problem there.
Lost in my thoughts, I didn’t realize that the patient was addressing me again. He told me of an earlier scan that he had done a few days back where the radiologist had detected the sequelae of urinary obstruction but had failed to detect the ‘cause’.
Alright, so the challenge for me was to detect the ‘cause’ of his urinary obstruction.
I assured him that I will do my best.
As I began to scan him, I realized that he indeed had unilateral hydronephrosis. Looking through his urinary bladder, I could see a normal distal third part of ureter. However, I didn’t see a normal ureteral jet on color flow. So I suspected a mechanical obstruction in the mid-third part of the ureter.
I was coming to the most difficult part of the scan now, that to trace the mid-third part of ureter. I was quite unsure whether I would be able to solve this mystery!
Maybe I would not have tried so hard in the first place, had my capabilities not been challenged!
I told him that I will have to press the transducer deep into his abdomen and he may feel slight discomfort.
“Why do you want to do that?” he questioned with a frown on his face. .
Now was the time to explain to him the finer nuances of ultrasound technique. On explaining to him what I had already done and where I had reached till then, he decided to cooperate with me.
I began to trace the ureter from its proximal end and applied pressure on his abdomen. And then I saw that calculus in the lumen of ureter and causing luminal obstruction.
I was so relieved with my discovery.
With a satisfied smile on my face, I began to tell the patient of my ‘complete’ scan and his ‘cause-and-effect’ problem.
I was sure that he would compliment me on my work and expected few nice words from him.
Strange thought crossed my mind that maybe in some way I had upheld the prestige of Indian radiologist!
As I finished explaining to him my results and handed over the film and report to him, he nonchalantly bid good bye, to my utter surprise.
Curiously, I initiated to ask him about what he felt about the scan with me now, knowing very well the ‘state of mind’ he had entered my examination room.
“I knew it was a stone. No big deal !!”
Average user rating from: 3 user(s)
Reviewed by Anuj Mishra September 15, 2010

Dr. Sridhar V
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... Thank you Dr.Anuj Mishra for narrating your experience .I too come across these kinds of patients who are hell bent to humiliate the Doctor. They don't even give the basic respect to the doctor.All is well when you say 'Respect can not be demanded ...it must be earned.' But how to earn respect from these category ? These patients have only one mission. Harass the doctor by all means with their stupidity and 100% ignorance. It is pity that majority of them think they are more intelligent and medically knowledgeable than the Doctors, thanks to Dr.Google. Many times I wonder Whether Dr.Google is doing more harm rather than good to these souls. What makes the patient to put the very first question ' Can you do the Ultrasound' ? it is nothing but expression of arrogance and total ignorance of etiquette. What else can a scan doctor do in an ultrasound room other than doing Ultrasound ? |
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Alok Varshney
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... Dear Dr Anuj The travails of a professional in the hands of an egocentric patient made a fascinating read. I liked the way you have written it. For most patients we are just a medium to solve their problems, nothing else. When a patient needs our services for a longer time or frequently, we develop a mutual bond and respect. Nevertheless, the respect and awe once automatically commanded by doctors seems to be dwindling. Oh well…:shrug: Life goes on.. |
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Dr.Shephy.K. Ummer
said:
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... appropriately said words.. so many similar instances can be there ..just to harass .... racism in one form or other is very embarrassing..... however keep going....to live till the end.. |
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Prashant Bhatt
said:
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... Discrimination is there at different levels…Individual and Institutional Inta Pakistaani? …Are you a Pakistani? This is a question I have heard many times..in a tone which is difficult to describe in words (but those who have heard it will know what I am talking about) Some relatives are very aggressive too. (See blog Violence Management Strategies http://www.iradix.in/413-Violence-Management-Strategies-Categories-and-Specifics.html For illustrative examples ranging from 1.German Know-all consultant To 2.Brazlian “pseudo-superstar”..and his ‘fans-and-pseudo VIPs” In my department the Common Man is the VIP. Any “VIP” will get the same treatment which he gives to the Common Man when approached (We all know what we are talking about…The Miasmas of “Busy-in-a-meeting” with which the Sahibs surround themselves when the Common Man requires something… *** That is at the Individual level-with ignorance, bias, lack of etiquette, as Sridhar says. Then there is Institutionally ingrained discrimination- both for Internal Migrants Within a country and External Migrants . …Inta Pakistaani..is not the first time I have heard a discriminatory remark made in a derogatory manner…Are you a Bhaiyaaa…is faced by many candidates in different areas.(internal migrants) The Nationalistic, regionalistic and racist biases have to be addressed by arming ourselves with the Working people’s perspective, the international unification of the working people; means of production democratically controlled by the working population. One has to retain one’s professionalism and also develop a thick-skin. Have been used to it..being called all types of things…ranging from Pakistaani/Hindi..Bhaiyaa..to certified Commie. It speaks volumes about the person paying these “compliments” directly or indirectly. *** Tolstoy’s famous Anarchist book “The Kingdom of God is within you” which is the keystone to his ethical structure will be a useful book. The core of the book deals with his nonresistance to evil, a principle to which a certain man named Gandhi was won over. This book was the beginning of a romance-of two people coming together-and of an adventure in which the paradoxical force of forcelessness, of nonviolence, entered into history and altered it. Soulforce, as they sometimes called it, usually operates on a different wavelength from material or political force-it effects are not to be measures by the same standards. *** We can always choose our response to various situations. |
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jitender Saini
said:
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... Lets not always blame racism for such instances. Our patients also behave in the similar way. And in future we will find such instances more often as respect for medical profession is going down. These can be individual perceptions of a person and lets not always blame the race.. |
Dr. Sridhar V
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... What about racism of different kind practiced in our own backyard ? 1.preference of fair skinned boy or girl,( fair cream industry started manufacturing creams for men also) 2.reservation vs anti reservations, 3.Politicians vs Ordinary persons. 4.Justice delivered for the poor vs Rich 5.Feticides One category trying to dominate...humiliate other category . North Eastern part of our country always discriminated in the rest of the country since they look different. One can go on adding. Racism is an inborn error in every human being. |
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DR SONIA
said:
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... Hello DR ANUJ. I read the situation which you faced in abroad but have you ever think that the situation termed as racisim for you if you work abroad ,the same situation also exists in India but the term is castism when a upper caste gets attention while backward talented person does not.I think this should also be considered. |
Ramesh Pandey
said:
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... Ditto Dr Anuj I 100% agree with you sans reservation. Dr Sonia I think this topic dealt with Patients whims and fancies ; not a medical profession. In any cases, I have seen many rich brats and types (of either caste from Dehrodun to Hyderabad, Mumbai to Kolkata) behaving in erratic and stupid ways. The problem of Internal Racism is also there. |
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